Rent arrears
Getting paid, agreeing a plan that actually gets kept to, and knowing when it's time to stop being patient.
Housing consultancy. For landlords who manage their own.
Rent that's stopped. A notice you're not sure how to serve. A deposit dispute, a complaint from the council, a tenancy that's gone wrong and you don't know the next step. I've dealt with all of it, hundreds of times, across thirty years and 280 properties. Ring me, tell me what's happened, and I'll tell you what to do next.
The first fifteen minutes are free and without obligation. Anything beyond that is quoted before we start, so there are no surprises.
If it happens to landlords, I've seen it. The common ones:
Getting paid, agreeing a plan that actually gets kept to, and knowing when it's time to stop being patient.
Which notice, which ground, how much notice, how to serve it so it stands up. The Renters' Rights Act changed all of this in 2026 and most landlords haven't caught up.
What you can claim, what you can't, what evidence the scheme wants, and how to present it so you win.
Doing it properly, on the right form, with the right notice, at a figure the tenant will pay and a tribunal won't cut.
Housing officers, improvement notices, licensing questions, the new landlord database. What they can ask for and how to answer.
Gas, electrical, EPC, deposit prescribed information, How to Rent, the right to rent. A check of what you've got and what's missing before it costs you.
Antisocial behaviour, damage, unauthorised occupiers, pets, business use. What to say, what to put in writing, and what to leave alone.
Other agents ring me too. A second opinion on a tricky file, or help getting a portfolio straight.
Referencing, agreements, inventories and inspections set up so the problems above don't happen in the first place.
Thirty years in lettings. Twenty-six properties of my own. 280 under management. Whatever your tenant has done, it's not the first time I've seen it.
I'm a letting agent, not a solicitor. I'll tell you when a case needs one, and I'll work with them if it does.